Family uses external review to overturn insurance denial

In North Carolina, more than half of insurance denials that go through external review in the state’s Smart NC program are overturned. NBC News’ Vicky Nguyen reports on one family that used the system to get approval for the medicine that is helping cut down on their son’s seizures - the list price nearly $800,000 a year.

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onNFL quarterback Philip Rivers comes out of retirement at 4401:29Dangerous flooding threatens millions in Pacific Northwest01:56New arrests in ICE enforcement operation in Minneapolis02:07Pregnant woman gives birth inside Waymo car01:05CDC says more than 1,900 measles cases this year00:58Now PlayingFamily uses external review to overturn insurance denial03:49Get more newsLiveonBest of NBC News