Heathrow cyber-attack: Delays after airport check-in system hit
Travellers report multi-hour waits for some airlines as disruption also hits Brussels and Berlin.
Watch LiveBritish Broadcasting CorporationHomeNewsSportBusinessInnovationCultureArtsTravelEarthAudioVideoLiveHomeNewsIsrael-Gaza WarWar in UkraineUS & CanadaUKUK PoliticsEnglandN. IrelandN. Ireland PoliticsScotlandScotland PoliticsWalesWales PoliticsAfricaAsiaChinaIndiaAustraliaEuropeLatin AmericaMiddle EastIn PicturesBBC InDepthBBC VerifySportBusinessExecutive LoungeTechnology of BusinessFuture of BusinessInnovationTechnologyScience & HealthArtificial IntelligenceAI v the MindCultureFilm & TVMusicArt & DesignStyleBooksEntertainment NewsArtsArts in MotionTravelDestinationsAfricaAntarcticaAsiaAustralia and PacificCaribbean & BermudaCentral AmericaEuropeMiddle EastNorth AmericaSouth AmericaWorld’s TableCulture & ExperiencesAdventuresThe SpeciaListTo the Ends of The Earth EarthNatural WondersWeather & ScienceClimate SolutionsSustainable BusinessGreen LivingAudioPodcast CategoriesRadioAudio FAQsVideoLiveLive NewsLive SportHomeNewsSportBusinessInnovationCultureArtsTravelEarthAudioVideoLiveWeatherNewslettersWatch LiveCyber-attack causes delays at Heathrow and other European airports8 minutes agoShareSaveMaia Davies andJoe Tidycyber correspondentShareSaveWatch: Sea of people seen at Brussels airportHeathrow is among several European airports hit by a cyber-attack affecting an electronic check-in and baggage system.
A number of flights were delayed at the airport on Saturday as a "technical issue" impacted software provided to several airlines.
Brussels Airport said a cyber-attack on Friday night meant passengers were being checked in and boarded manually, while Berlin's Brandenburg Airport also reported longer waiting times due to the problem.
RTX, which owns software provider Collins Aerospace, said it was "aware of a cyber-related disruption" to its system in "select airports" and that it was working to resolve the issue as quickly as possible.
The company added: "The impact is limited to electronic customer check-in and baggage drop and can be mitigated with manual check-in operations."
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