Apple Studio Display audio issues reportedly acknowledged in internal memo - The Verge
An internal Apple memo suggests the company is aware of the audio issues that users have been experiencing when using its $1599 Studio Display. For now, it advises affected users to turn the display off and on again.
An internal Apple memo obtained by MacRumors suggests the company is aware of the audio issues that users have been experiencing when using its $1,599 Studio Display, but that it doesn’t have a permanent fix for the issue available. Instead, the memo, which was reportedly distributed to Apple’s network of authorized service providers, recommends that affected users unplug the Studio Display from its power source, disconnect accessories, and then connect the monitor back up and power it on after a 10-second wait.
Apple released the Studio Display in March. Along with the screen itself, the display is also designed to integrate many of the other devices found on a typical desk, and includes built-in speakers, microphones, and a webcam. But recently MacRumors notes that users have been reporting issues across Apple’s support pages, Twitter, and MacRumors own forums. Reported issues include sound dropouts, distortion, and choppy playback.
Since yesterday my Studio Display will only play audio for a few seconds and then it stops. Audio playback works fine on the MacBook Pro that’s connected to the display. Not sure if it’s hardware or software related. I’m running the Ventura beta.Anyone seeing something similar? pic.twitter.com/u4yO1bFubq
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