Zoom responds to privacy concerns raised by AI data collection

On Monday, Zoom issued a statement saying that it would not use anyone's data for AI training without consent. The controversy is the latest scuffle over AI.

The videoconferencing app Zoom said Monday it won’t use customers’ data without their consent to train artificial intelligence, addressing privacy concerns of a growing number of customers over new language in the app’s terms of service.  

In Section 10.4 of Zoom’s terms of service, updated in March, users agree to “grant Zoom a perpetual, worldwide, non-exclusive, royalty-free, sublicensable, and transferable license” for various purposes, including “machine learning, artificial intelligence, training, testing, improvement of the Services, Software, or Zoom’s other products, services, and software, or any combination thereof.”

An article Sunday from Stack Diary, a tech publication, highlighted the updated terms, sparking concerns.

Among the ways Zoom now uses AI are the Zoom IQ Meeting Summary, which provides automated meeting summaries, and services like automated scanning of webinar invitations to detect spam activity, Chief Product Officer Smita Hashim said in a blog post Monday. 

The blog post emphasized that meeting administrators can opt out of sharing meeting summaries data with Zoom. Non-administrator meeting members are notified about Zoom’s new data-sharing policies and are given the option to accept or leave meetings.

https://www.nbcnews.com/tech/innovation/zoom-ai-privacy-tos-terms-of-service-data-rcna98665

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