Tesla robotaxi incidents spark confusion and concerns in Austin

Two weeks into Tesla’s robotaxi rollout on the streets of Austin, Texas, viral videos showing apparent mishaps have caused a cloud of confusion and concern.

Two weeks into Tesla’s robotaxi prototype rollout on the streets of Austin, Texas, a string of viral videos showing apparent mishaps and the severely limited access to the service have caused a cloud of confusion and concern around the vehicles and their safety.

Tesla launched its Austin service on June 22. People who’ve gotten an invitation, a group that appears to be composed largely of influencers adjacent to and acolytes of CEO Elon Musk, use an app to call for a ride, similar to ride-hailing apps Uber and Lyft. Each ride costs $4.20, a cannabis-associated number that Musk frequently uses.

The service is somewhat of a prototype. Although no human is in the driver’s seat, each car has a company employee in the front passenger seat who can stop the car with a button if there are safety concerns. Tesla says its experimental software is driving the vehicles.

Experts in the field of autonomous driving say it’s too early to judge the success or failure of the venture. Federal regulators and some local and state politicians say they’re concerned about several incidents — documented on camera and shared on social media — where the cars appeared to break traffic laws or put people in danger. Some people who’ve used competing robotaxi services, such as Google spinoff Waymo, yawned at what they considered old technology. Even the stock market shrugged off the launch, with no lasting imprint on Tesla’s share price.

Tesla did not respond to requests for comment on how the service is going. Several key metrics, such as how many miles it has driven and how often Tesla employees need to intervene with the driving software, remain mysteries. Because the service operates only in Texas, where there are currently minimal rules surrounding autonomous vehicles, the company is not required to report such information to regulators at any level of government.