JD Power study shows we’re noticing more problems with mobile networks, even with 5G - The Verge

A new study from JD Power indicates that slow loading time and call quality still remain an issue on mobile networks, with Verizon customers having the least number of problems per 100 devices.

A new study measuring mobile network performance in the US indicates an increase in network problems, with slow performance or the inability to load content cited as the most common complaints. That’s according to research firm JD Power, which attributes the dip in network quality to increased usage.

JD Power conducted the study from January to June 2022 and ranks each mobile carrier based on the number of problems per 100 connections. The results consistently show Verizon as the carrier with the least number of issues, with AT&T only beating Verizon in the Southwest and tying with the company in the Northeast. Meanwhile, T-Mobile trailed behind the two carriers across every region in the US.

https://www.theverge.com/2022/7/18/23268287/mobile-network-jd-power-verizon-t-mobile-att-5g

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