Gay couple says a Sheraton wedding venue in Mexico discriminated against them
A gay couple said a resort in Puerto Vallarta, Mexico, quoted them more than $80,000 for their wedding and said there was no availability until March 2027, while telling their friends planning hypothetical straight weddings a different story.
A gay couple said a beachfront Sheraton resort in Puerto Vallarta, Mexico, quoted them more than $80,000 for their wedding ceremony and guest rooms, said there was no availability until March 2027 and gave their two friends much better rates for their hypothetical opposite-sex weddings and, in one case, saying several dates were available in early 2026.
Jeremy Alexander and Ryan Sheepwash, who live in Vernon, British Columbia, posted about their experience on social media last week after months of back-and-forth with the hotel and feeling conflicted about whether to speak out publicly, the couple said.
“We felt we’d be indirectly complicit to the system if we’re aware of it and we’re not combating it,” Alexander told NBC News. “That was the major driving factor in us wanting to put the story out there.”
The Sheraton Buganvilias Resort and Convention Center didn’t immediately respond to a request for comment. A spokesperson for Marriott International, the parent company of Sheraton Hotels and Resorts, said in an email that the company has reached out to the couple "to learn more about their experience and are working with the property to offer a solution."
"The Sheraton Buganvilias has been active in the LGBTQ community in Puerto Vallarta for years, not only hosting LGBTQ+ weddings and groups but also supporting Pride events in Puerto Vallarta," the spokesperson said. "Marriott remains steadfast in our commitment to ensure guests are treated with respect and understanding.”
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