Latino casino, service workers in Nevada fear AI could replace them
Latino service and casino workers in Nevada, many of them immigrants, worry that the growing use of artificial intelligence or AI will threaten their jobs and want presidential candidates Biden and Trump to address this.
Over the last 20 years, Samantha León has worked as a hostess, a cashier and has helped wait tables in Las Vegas. They're jobs that many Latino immigrants do in hotels and casinos throughout the country — and ones that robots and artificial intelligence could be doing in the coming years.
“It’s very good if we have training; we're also here to learn new things, new technology," she said in an interview with Noticias Telemundo. "But when it comes to our positions, it does affect us a lot because they're going to take away our jobs.”
The growing fears that AI will replace jobs are shared by professions as diverse as designers, pilots, accountants and even journalists.
These are joined by an industry that, until now, has relied heavily on the human touch: the service industry.
“Here in these casinos, the majority is very Latino,” León said of the workers. León is Mexican and works as a hostess at Chickie’s & Pete’s restaurant in the Sahara casino. Before that, she worked at the Red Rock Casino Resort & Spa and, before that, at Caesars Palace Hotel & Casino for 10 years.
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