AT&T nationwide outage under investigation by N.Y.'s attorney general
The AT&T network service outage that left tens of thousands of customers across the U.S. without calling or data capabilities for hours is now under investigation by New York’s top prosecutor.
The AT&T network service outage that left tens of thousands of customers across the U.S. without calling or data capabilities for hours is now under investigation by New York’s top prosecutor.
New York Attorney General Letitia James announced Thursday she will be investigating the causes of the Feb. 22 outage and AT&T’s response to the disruption.
The blackout saw users unable to make calls, send texts or access internet for up to 12 hours and left many unable to call 911, James’ office said in a news release.
“Americans rely on cell service providers for consistent and reliable service to help them with nearly every aspect of their daily lives,” James said in a statement. “Nationwide outages are not just an inconvenience, they can be dangerous, and it’s critical that we protect consumers when an outage occurs.”
She encouraged affected New Yorkers to file a complaint with her office.
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