Capital One outage drags into Friday afternoon, leaving some customers without deposit access
An outage affecting Capital One customers dragged into its second day Friday, further preventing some customers from accessing deposits, payments and transfers.
An outage affecting Capital One customers dragged into its second day Friday, further preventing some customers from accessing deposits, payments and transfers.
In an afternoon statement, the bank said it was still restoring systems that had been taken offline due to a technical issue with a third-party vendor.
The vendor, Fidelity Information Services (FIS), based in Jacksonville, Florida, released a statement saying a local power outage had affected a data center that was critical to various applications.
On Friday, FIS said it had restored access to the applications and was working with impacted clients to post transactions that occurred while systems were offline.
"Most, if not all, of that work" would be completed Friday, the company said.
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