"It's still in shambles": How Boeing can come back from crisis

Safety issues with the Boeing 737 Max and mass employee strikes made for a challenging 2024.

British Broadcasting CorporationWatch LiveHomeNewsSportBusinessInnovationCultureArtsTravelEarthVideoLiveHomeNewsIsrael-Gaza WarWar in UkraineUS & CanadaUKUK PoliticsEnglandN. IrelandN. Ireland PoliticsScotlandScotland PoliticsWalesWales PoliticsAfricaAsiaChinaIndiaAustraliaEuropeLatin AmericaMiddle EastIn PicturesBBC InDepthBBC VerifySportBusinessExecutive LoungeTechnology of BusinessFuture of BusinessInnovationTechnologyScience & HealthArtificial IntelligenceAI v the MindCultureFilm & TVMusicArt & DesignStyleBooksEntertainment NewsArtsArts in MotionTravelDestinationsAfricaAntarcticaAsiaAustralia and PacificCaribbean & BermudaCentral AmericaEuropeMiddle EastNorth AmericaSouth AmericaWorld’s TableCulture & ExperiencesAdventuresThe SpeciaListEarthNatural WondersWeather & ScienceClimate SolutionsSustainable BusinessGreen LivingVideoLiveLive NewsLive SportHomeNewsSportBusinessInnovationCultureArtsTravelEarthVideoLiveAudioWeatherNewsletters'It's still in shambles': Can Boeing come back from crisis?BBCListen to Theo read this storyThis has been a miserable year for Boeing. Not only has it struggled to cope with a safety and quality control crisis, it has lost billions of dollars following a strike by workers that paralysed production at two of its biggest factories.

Even its space programme has been in trouble. Two astronauts were left stranded on the International Space Station in June after their Boeing Starliner capsule developed a potential fault, which would have made returning to Earth in it too dangerous.

On top of all this, the company faces a crisis of confidence from within its own ranks, says Bjorn Fehrm, an aeronautical and economic analyst at industry consultants Leeham Company.

"People in Boeing don't believe in words from top management any more," he says.

Sam Mohawk is a 51-year-old quality assurance investigator at Boeing's factory in Renton near Seattle, a huge plant where the 737 Max is built. It is the company's best-selling aircraft, but one with a chequered safety record.

https://www.bbc.com/news/articles/c4gxvkq109ko

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