Fitbit Charge 5 owners can sync again after an outage blocked them on Tuesday - The Verge

Fitbit Charge 5 complained of sync issues on multiple forums and social media. The issue appears to have started late on the evening of August 15th, and Fitbit fixed it the following afternoon.

If you spent Tuesday wondering why your Fitbit Charge 5 won’t sync, you’re not alone. Frustrated Charge 5 owners have taken to Reddit and Twitter to report their fitness trackers simply won’t sync in what appears to be a widespread outage. It’s the latest in a series of complaints this summer following slow Ionic recalls and messed-up blood oxygen graphs for Android users.

The Verge was able to confirm that at least two of our Charge 5 devices are unable to sync on both Android and iOS despite multiple efforts. We were last able to sync a device at 10:39PM ET on Monday night. Unpairing and repairing the Charge 5 as well as force quitting the Fitbit app were unsuccessful in fixing the issue.

Around 4:45PM ET, the Fitbit Support account tweeted that the problem is resolved, and we were able to get a Charge 5 to sync successfully again.

Thanks for your patience, Charge 5 devices should be syncing as usual. If you had trouble syncing your device, try again now. https://t.co/aHCt6NtNz7

https://www.theverge.com/2022/8/16/23307975/fitbit-charge-5-outage-fitness-tracker

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