AT&T is about to get away with its bogus $1.99 ‘administrative fee’ - The Verge

AT&T has quietly bilked customers out of hundreds of millions of dollars with a bogus "administrative fee," a fee it more than doubled to $1.99 a month in 2018. Now, a class-action lawsuit has settled for just $14 million.

Since 2013, AT&T has quietly bilked customers out of hundreds of millions of dollars with a bogus “administrative fee,” a fee it more than doubled to $1.99 a month in 2018. For a few years there, a California class-action lawsuit made it seem like AT&T might finally get taken to task. But in May, both sides told a judge they’d settle for just $14 million — meaning customers may get less than 10 percent of what they paid AT&T, while AT&T gets to keep on charging them.

In June, the judge tentatively approved that settlement — and today, July 29th, we’re hearing that AT&T is texting and emailing customers a link to a currently-blank website where the settlement claim form will live.

According to the settlement agreement in Vianu v. AT&T Mobility, just about every AT&T Wireless postpaid customer in California since 2015 will be eligible for an estimated payment of between $15 and $29.

But again, that’s only a fraction of what AT&T’s own records show it charged: $180 per customer on average since 2015, according to documents. The settlement “represents a refund of approximately 6-11 months of the average fees,” they read. Meanwhile, the lawyers are likely to get $3.5 million.

“The estimated payment amount represents a strong result for the Settlement Class, particularly given the substantial risks, costs, and delay of continued litigation,” reads the proposed settlement agreement, going on to list all the ways that the lawyers suing AT&T believe that AT&T might still win the case.

https://www.theverge.com/2022/5/12/23069156/att-vianu-lawsuit-class-action-administrative-fee

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