Amazon will shut down Amazon Care on December 31st - The Verge

Amazon said Wednesday that it will shut down its Amazon Care service, a program that offered a combination of virtual and in-home healthcare. Amazon recently bought primary care company One Medical.

Amazon plans to shut down Amazon Care, the virtual health service it first launched in 2019, by the end of the year. The company announced the decision to Amazon Care employees on Wednesday, The Washington Post reported.

“Although our enrolled members have loved many aspects of Amazon Care, it is not a complete enough offering for the large enterprise customers we have been targeting, and wasn’t going to work long-term,” Amazon senior vice president of health Neil Lindsay in an email to staff shared with Fierce Healthcare. We’ve obtained the full memo and have included it at the end of this story.

Amazon Care started as a service for Amazon employees based in Seattle. It paired virtual health care services with the option for an in-home visit from a nurse. The company expanded the program nationwide just this past February, offering it to companies in all 50 states who wanted to provide the service to their employees. Amazon was still expanding the service as recently as this month, when a webpage showed that it was adding mental health care through a partnership with mental health company Ginger.

https://www.theverge.com/2022/8/24/23320768/amazon-care-shut-down-virtual-care-telehealth

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