Weber grills will soon come with the explicit right to repair them - The Verge

The FTC and Weber have agreed to a settlement where the grill maker will have to change its warranty to stop scaring customers away from third-party parts.

My Weber grill came with a warning: “The use and/or installation of parts on your WEBER product that are not genuine WEBER parts will void this Warranty.”

That’s not cool. In fact, it’s been illegal since 1975 — and soon, Weber won’t be doing it anymore. According to a new settlement with the Federal Trade Commission, Weber Stephen Products will not only have to strike phrases like that from its warranty terms within 90 days, but it’ll have to proactively, clearly, and conspicuously tell customers via mail, email, websites, and apps that the exact opposite is true.

Seriously, Weber will need to use this exact phrase: “Using third-party parts will not void this warranty.”

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According to the order (pdf), Weber will also need to post a public notice on its website, mail a notice to the last decade’s worth of customers (assuming they registered their warranty) and keep records for the next five years, in case the FTC wants to check up on (for instance) whether Weber’s improperly denying warranty service anyhow.

https://www.theverge.com/2022/7/8/23200649/right-to-repair-ftc-weber-third-party-parts-warranty-act


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