Delta pilots write open letter to customers as airline industry struggles to keep up with traveler demand
Delta Air Lines pilots published an open letter to customers Thursday in a direct appeal to those who may be frustrated by flight delays and cancellations
Delta Air Lines pilots published an open letter to customers Thursday in a direct appeal to those who may be frustrated by flight delays and cancellations ahead of the summer travel season.
"We have been working on our days off, flying a record amount of overtime to help you get to your destination," the letter states. "At the current rate, by this fall, our pilots will have flown more overtime in 2022 than in the entirety of 2018 and 2019 combined, our busiest years to date.
Delta recently announced it was canceling some 100 daily departures from destinations in the U.S. and Latin America, affecting travel from July 1 to August 7. Other airlines have taken similar measures amid ongoing staffing shortages and surging demand.
“If you’ve flown on a plane lately, planes are very full and plane tickets are very expensive,” Federal Reserve Chairman Jay Powell said Wednesday.
Airline CEOs will meet virtually with Transportation Secretary Pete Buttigieg late Thursday to discuss their operations in the wake of the delays and cancellations, people familiar with the matter told CNBC Thursday.
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